Score Card

 

As your broker, we provide the following services and support to your company:

Research and analyze client's group benefit needs and physician networks

  • Review current plans and level of satisfaction.
  • Determine key person's objectives.
  • Collect census.

Survey the marketplace for appropriate plans and carriers

  • Analyze the available carriers and plans.
  • Check that key person's physicians are in proposed network.

Present plan alternatives that meet client's benefits and budgetary needs

  • Prepare presentation.
  • Explain plan differences.

Define eligibility

  • Explain the requirements for group coverage.
  • Acceptable waivers.
  • Participation requirements.

Prepare master application, supporting documents and employee enrollment

  • Group Application which defines the terms of the plan.
  • Eligibility documents supplied by group and included with the application.
  • Employee enrollments completed by employees defining their status and named dependants.

Educate employees about their plan

  • Install the plan upon acceptance by the carrier.

Support your client's employee benefits and HR needs

  • Be available to respond to questions regarding the plan, claims and eligibility.
  • Keep clients ahead of the curve by notifying them of changes in laws-issues that will directly impact their businesses.
  • Provide customer support throughout the plan year such as enrollment changes, claims and insurance I.D. cards.  We are available 24/7 to all employees.
  • Provide support when COBRA issues come up or mini-COBRA needs for less than 20 employees.
  • HR Tools & Resources access through our website.

Help with open enrollment issues

  • Provide support at open enrollment time by explaining choices and assisting enrollment.

Provide documentation such as SPDS when needed

  • Arrange to provide the documents at inception and for changes in the plan.

Facilitate renewal and eligibility verification

  • Provide explanation of renewal
  • Design plan alternatives in line with budget and priorities.