HR Services
Dedicated to Supporting Your Success
At the heart of our agency is a dedicated team of experts that bring a powerful blend of real-world experience to every client relationship. With backgrounds in human resources at small businesses and as licensed agents for major insurance carriers, we understand the intricacies of benefits administration from the inside out.
Assembled specifically for their deep expertise and firsthand knowledge of the daily challenges business owners and administrators face, our team is uniquely positioned to provide tailored solutions, expert guidance, and unmatched support helping clients navigate benefits with confidence and clarity.
Technology solutions
We provide clients with the industry leading benefits administration platform, giving them a streamlined, all-in-one system to manage benefits efficiently. With direct integrations to your insurance carriers, COBRA administrator, and payroll provider, you can make employee updates in one place and watch them sync automatically, saving time, reducing errors, and simplifying day-to-day HR tasks
Day to Day Employee Support
We act as an extension of your HR team by handling everyday benefits questions and concerns directly from your employees. Whether it’s explaining coverage details, resolving claims and billing issues, or helping with ID cards and provider networks, your team can rely on us to take it off your plate. Think of us as your dedicated benefits help desk—so your HR staff can focus on their bigger priorities.
Open Enrollment Solutions
We deliver fully customized open enrollment experiences tailored to each client’s unique needs. Whether you prefer custom paper forms or online enrollment platforms, in-person or virtual meetings, one-on-one employee support, or print and digital benefits guides we’ll build the right mix of tools and services to make your open enrollment smooth, engaging, and stress-free.
New hire onboarding
We take benefits onboarding off your plate by guiding new hires through their benefit options, enrollment steps, and key deadlines. With one-on-one education and support, custom benefit guides, or integrated technology platforms, we ensure every new employee starts off informed, confident, and enrolled correctly—without adding extra work for your team.
Eligibility Processing
From new hires and terminations to mid-year qualifying life events and open enrollment updates, we handle all eligibility processing with the carriers accurately and on time. Your HR team can skip the paperwork and trust us to keep everything running smoothly behind the scenes.
Branded Benefits Materials
We create customized, professionally branded benefits publications to help you communicate clearly and consistently with your team. From printed benefits booklets to interactive digital guides and online resources, we provide the materials you need to educate employees and simplify open enrollment, onboarding, and year-round benefits communication.
Billing Resolution
When billing issues or errors arise with your employee benefits carriers, we step in to handle them on your behalf. Whether it’s incorrect charges, enrollment discrepancies, or retroactive adjustments, we audit invoices and work directly with the carriers to get problems resolved—saving your HR team time, stress, and back-and-forth phone calls.
Payroll Coordination
We offer flexible payroll solutions tailored to your needs—whether it’s delivering custom deduction reports for in-house payroll or integrating with leading payroll software platforms. No matter how you run payroll, we make managing benefits deductions seamless, accurate, and stress-free.
Compliance Guidance
Our experts provide guidance on all compliance topics related to employee benefits & ensure client is satisfying all applicable obligations through partnership with third party administrators.
Carrier & Vendor management
We simplify your benefits management as the liaison between your business and your insurance carriers and vendors. We leverage our strong carrier relationships to negotiate better terms, resolve issues, and ensure your needs are met—helping you save time and get the best value without the added stress.